Quality Assurance

Personal Care for Quality Assurance

Once your dream kitchen has been conceptualised at The Kitchen Design Centre, Perennial Kitchens begins the process of turning it into high-quality reality. Our project management system ensures accuracy and quality assurance at every step of the process, including assembly of your kitchen at our factory for effective quality control before it arrives at your home for installation.

It is virtually impossible for a kitchen to be delivered and installed with any faults or damage from Perennial Kitchens due to the company’s thorough and stringent Quality Assurance process and the care taken to deliver and install. Quality Assurance tests and inspections occur at every stage of the new kitchen process from design to installation including:

  • On site attendance on the day your old kitchen is removed
  • Follow up communication and visits as required during various trade processes and bench top installations
  • Installation Inspection
  • Customer Care Inspection within 72 hours of installation
  • Final Handover and Thank you pack

Our service is not complete until you are happy with your kitchen and everything is running smoothly.